Ski season opening dates:The International Ski School ARC AVENTURES is open from 16/12/2017 to 21/04/2018.
High and low seasons:The following dates are the busiest periods of the winter season (usually due to school holidays):
23/12/2017 to 5/01/2018, 10/02/2018 to 9/03/2018, 31/03/2018 to 21/04/2018
It is strongly recommended to book your lessons in advance, especially during these periods.
Participation:Participation in our activities requires adequate health and fitness (for any exceptions please contact us) and the appropriate winter sport equipment. Participants must respect all instructions and directions given by the instructors.
Management:Our ski instructors are highly qualified professionals (or are in training to become ski instructors) all participation is dependent on the mental and physical abilities of participants.
Safety:All the activities depend on weather and snow conditions, which the instructors must deem safe, as well as the skills and aptitude of each participant. A radio connection is maintained at all times between the ski instructors, mountain emergency services and the central ESI Office.
Weather conditions:Inclement weather is not a valid reason for cancelling reservations. Cancellations will not be accepted and no refunds will be given if the ESI deem it safe to continue the activities.
Insurance:Insurance is not included in our prices. It is essential to take out the “Carré Neige” insurance when buying your ski passes and to be well informed as to what it covers. The insurance must cover cancellations, the emergency services and transport to the nearest medical centre or hospital in the event of injury.
Reservation, Booking and Payment:Lessons should be booked via our offices or our online booking system before your stay. The booking will be accepted depending on availability and once full payment has been received. If a reservation is made with our central office within 15 days before your stay, a payment by credit card (VAD) will be taken for the booking. The booking will be confirmed once the payment has cleared and lesson card will be sent to the place of residence or made available for collection at the central ESI office. By booking, clients acknowledge that they have been informed of and accept our terms and conditions.
Lesson cancellations:No refunds, cancellations or postponements of any lesson will be authorised except in exceptional cases. No refunds or substitutions will be offered due to an insufficient physical or technical level. No refunds will be provided in the case of ski lessons being cancelled due to factors beyond our control (ski lifts closures, bad weather etc.) No refunds will be provided if our ski instructors deem it necessary to modify (with or without warning) any lessons depending on weather or safety conditions. Lessons times can be modified according to the ski lift timetables.
Not included:Insurance, ski equipment and ski passes are not included in our prices.
Pictures and videos:On our websites we use pictures and videos taken during our lessons. Please inform us in writing if you do not wish your photos or videos to be used, otherwise we consider your lack of dissent as consent to our use of them.
Accident:In the event of an accident caused by a third party, the instructor and the ESI are not obliged to ascertain the identity or the contact details of the third party. Subsequently, there can be no obligation or responsibility on the part of the instructor or the ESI.
By booking, clients acknowledge that they have been informed of and accept our terms and conditions.